Contact groups can be used to categorise your contacts, and also make it easier to send bulk messages
To manage your contact groups go to Contacts > Contact Groups:
When visiting the Contact groups page you will see a table that contains the following columns:
- Group name
- Total Contacts - total number of contacts in the group
- Unsubscribed Contacts - number of unsubscribed contacts in the group
To view the contacts within a group simply click on the group name
To create a new group:
Go to Contacts > Contact Groups
- Select New Group
- Enter the name of the new group (must be unique)
- Click Save
Groups are listed in the Contact Groups table and can be searched in the “Search Groups” field by inputting part or all of the name and clicking enter
Sending messages to a contact group:
Go to Contacts > Contact Groups
Click on the stacked dots to the right of the group to which you want to send a message
In the resulting menu, click on Send Message
Sending messages to a contact group via Email to SMS:
When you create your contact group, you are prompted to enter a group email handle
In the contact group list, the group email to SMS address will then appear:
Once you have registered your email address/domain for email to SMS, you can send an email to this address which will then be sent to each member of the group as an SMS.