Contact Us

JANUARY 2021 - PRODUCT UPDATE SUMMARY

The following updates are now live in the web portal, as of January 2021


Reporting data now goes back 12 months

You can now select up to 12 months worth of data in the Detailed Reports screen. You can either select a date range, or choose one of the many date-quick links below the calendar to view preset timeframes of data:



Sent messages displayed individually

Previously, when you went to Messaging and then Sent, you were presented with a list of broadcasts as opposed to individual messages by recipient. Now, however, when selecting the Sent option, you will see all sent messages displayed individually:


New Broadcast Report section

To view a list of broadcasts (i.e. a message send that might include several individual messages), go to Reports and then Broadcast Reports, then click on the name of the report you wish to view:

This is the same view that used to appear under Messaging > Sent




New Account Profile screen

When you click on your user name in the top right and select Profile from the menu, you will notice some additions to the profile screen:


On the profile screen, password details are now consolidated into the user details section, and you now have settings to configure desktop notifications, as well as details of your account access and permissions/roles: