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Account Management FAQ

How do I reset my password?

If you've forgotten your password, follow these steps to reset your user password:

  • Click "Forgot your password?" (under the login button)
  • Enter email address (or username)
  • Click "Reset Password"
    • An email is generated and sent to the user
  • Upon receipt of the email, click "Reset my password" (link in the email)
  • Create a new password via the resulting weblink
  • Once created you will be automatically logged in

If you just want to change your password while you're already logged in:

  • Click on your profile name in the top right corner
  • Click "Profile" in the drop-down menu that appears

  • In the profile screen, enter your new password details in the "Change Password" section on the right-hand side